Terms and Conditions
Welcome to SEATLK. These Terms and Conditions govern your access to and use of our website, products, and services. By using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services or placing any orders.
1. Acceptance of Terms
By accessing or using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. If you do not agree with these Terms and Conditions, please do not use this website.
2. About Us
This website is owned and operated by SUPER ELECTRONIC & AIR TECHNICS (PVT) LTD, providing air conditioning products, installations, repairs, maintenance services, spare parts, and related technical solutions throughout Sri Lanka.
3. Use of the Website
a. You agree to use this website only for lawful purposes.
b. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
c. You agree to provide accurate, current, and complete information during registration, inquiries, quotations, and checkout processes.
d. Unauthorized use of this website may result in legal action.
e. You may not attempt to interfere with the website’s security, functionality, or operation.
4. Products and Services
a. We make every effort to ensure that product descriptions, specifications, images, pricing, and availability are accurate. However, errors may occasionally occur.
b. Product colors and appearances may vary slightly depending on device displays and manufacturer updates.
c. Installation, servicing, and repair work are subject to site inspection and technical feasibility.
d. Additional charges may apply for extra materials, transportation, electrical modifications, piping, or site-specific requirements not included in the original quotation.
5. Pricing and Quotations
a. All prices displayed on the website are subject to change without prior notice.
b. Quotations provided through the website, email, WhatsApp, or phone are valid only for the specified period mentioned in the quotation.
c. Promotional offers, discounts, and seasonal campaigns may be withdrawn or modified at any time.
6. Orders and Payments
a. By placing an order or confirming a quotation, you agree to purchase the selected products or services.
b. We reserve the right to refuse, cancel, or limit any order due to pricing errors, stock availability, suspected fraud, or other unforeseen circumstances.
c. Full or partial advance payment may be required before confirming installations or product deliveries.
d. Payments must be made through approved payment methods provided by the company.
e. We use secure third-party payment providers, and we do not store full payment card details on our servers.
7. Installation and Service Appointments
a. Customers are responsible for providing safe and accessible working conditions for technicians.
b. Scheduled appointments may be rescheduled due to weather conditions, technical issues, transportation delays, or other operational reasons.
c. Customers must ensure electricity supply and necessary approvals are available before installation or servicing.
8. Shipping and Delivery
a. Delivery timelines are estimates only and may vary depending on location, stock availability, and transportation conditions.
b. Risk of loss or damage transfers to the customer upon delivery or handover.
c. Customers must inspect products upon delivery and notify us immediately of any visible damage or shortages.
9. Warranty
a. Products supplied may carry manufacturer warranties subject to the respective manufacturer’s terms and conditions.
b. Installation workmanship warranties, if applicable, will be specified separately in quotations or invoices.
c. Warranty claims may become void due to misuse, unauthorized repairs, improper electrical supply, negligence, or physical damage.
10. Returns and Refunds
a. Returns and refunds are subject to our Return and Refund Policy.
b. Customized, specially ordered, or installed items may not be eligible for return unless proven defective.
c. Refund processing times may vary depending on payment providers and banking procedures.
11. Intellectual Property
a. All content on this website, including logos, images, text, graphics, videos, designs, and software, is the property of SEATLK or its licensors.
b. You may not reproduce, distribute, modify, republish, or commercially exploit any website content without prior written permission.
12. Limitation of Liability
a. To the maximum extent permitted by law, SEATLK shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
b. We do not guarantee uninterrupted or error-free website operation.
c. Customers are responsible for ensuring that selected products and services meet their specific requirements.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, security, or practices of those external websites.
14. Privacy
Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information in accordance with our Privacy Policy.
15. Termination
We reserve the right to suspend or terminate access to the website or services without prior notice if a user violates these Terms and Conditions or engages in unlawful activity.
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
17. Amendments
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the updated terms.
18. Contact Information
For inquiries regarding these Terms and Conditions, please contact:
SUPER ELECTRONIC & AIR TECHNICS (PVT) LTD
Website: www.seatlk.com